Hello Colin,

Thursday, October 12, 2000, 9:25:04 PM, you wrote:

> Support is a value-add.  A huge one, and an expensive one too.  I think

Support only comes into play for whether you get repeat business.
This is based on years of experience.  The initial sale is based on
the services you offer.

This is a very bad idea, and very bad for "real" RSPs.

-- 
Best regards,
 William                            mailto:[EMAIL PROTECTED]


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