> as for your claim that you were in the industry for years, i have a good
> laugh
> because your userfriendly.com's customer support sucks. why should
> customers
> go to an RSP that does not provide any before-sales support! if you
> cannot even
> do a trivial task like replying to your customers mail asking about
> prices, then
> you are not fit to be in this domain business.


Let's leave personal attacks out of this thread, okay?


> i for one support Open SRS to improve services by adding value-add such
> as :
>
> (a) Url fowarding
> (b) Email fowarding
> (c) Dns services
> (d) Under construction page
>
> this is not only good for open srs but also for their rsps. while I am not
> a reselling rsp, my company owns 27 domains so we used open srs as its $10
> is very cheap.


Aha!  This is huge part of the problem, me thinks.

All the so-called "RSPs" who are only using OpenSRS because they have a few
dozen domains and because it is cheap are naturally going to love any new
features that are added to the offering.  This is because you are, in
effect, using OpenSRS as a retail channel, not as a wholesaler.

To you, OpenSRS is just a cheap registrar.  I don't know what the ratio of
RSPs like you to reselling-RSPs is.

Hypothetical scenarios: if there are a lot more of you, then OpenSRS will
add new services.  They may get more RSPs like yourself, the "ten-sies and
twenty-sies" to paraphrase someone else.  They may lose the larger RSPs to
someone else.

OpenSRS then just becomes some kind of registrar solution for people with a
couple of dozen domains.  Perhaps?

I guess they will weigh the pros and cons of this.

- Colin

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