It seems to me that OpenSRS asking our end users how service could be improved
would be a waste of time. Each reseller is free to provide service in the
manner they see fit, so the results obtained would only indicate, the domain
holders satifaction with their particular OpenSRS reseller.

My opinion is also that OpenSRS should leave the customer service surveys to
their resellers and not contact their customers directly.

Scott

Alex Brecher wrote:

> Hi Dan, will these questions be going to our end users or your end users
> (us) ? If they are going to our end users how will you be contacting them ?
> Via email, phone ? I would like to let my opinion be known that I am against
> OpenSRS contacting the end users.
>
> Best Regards,
>
> Alex Brecher
>
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