Would it be possible to let the RSP know *before* the domain is transferred,
just in case there are unpaid invoices etc. and also, we like to follow up
with a phone call as a courtesy to ask the registrant why they are moving
away, eg have they received poor service from us or is it a cost issue etc.
And also the RSP needs to know that the domain has been transferred away, so
that they can remove the zone file and reclaim any IPs that were assigned to
the domain etc etc.
I don't know about for anyone else, but for us, a transfer out actually
involves a bit of admin work at our end (to ensure for one thing, that the
ex-client doesn't get automatically billed for a service that we don't
realise we are no longer providing...)
--
Alex Kells <[EMAIL PROTECTED]> Frontier Internet Hostmaster
Frontier Internet Services Limited http://www.frontier-internet.ltd.uk
Tel: 020 7510 4713 Fax: 020 7531 9930
All statements made are subject to Frontier's Terms and
Conditions of Business which are available upon request.
-----Original Message-----
From: Charles Daminato [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 24, 2000 01:56
To: Dave Warren
Cc: OpenSRS Discussion List
Subject: Re: transfer a domany registered under opensrs
The fact is our process is a little short on RSPs losing domains.
Currently when a domain is transfered away from OpenSRS, yes, the RSP is
not notified. We are working on rectifying that situation.
With that being said, we CAN interject during a manual process. The
'losing' RSP could be owed funds, have a soured relationship with the
registrant and WANTS the end user to leave, etc... Since we definitely
can do something to protect all parties involved with a business process,
we do so.
Transfers away from our system and the subsequent notification of the
'losing' RSP is an issue we're well aware of and are working for a
definitive solution for. More details will likely come from those more
authoritative in the absolute direction of this platform *cough - Scott -
cough* - but this is the general tone for now.
Charles Daminato
TUCOWS Product Manager (ccTLDs)
[EMAIL PROTECTED]
On Thu, 23 Nov 2000, Dave Warren wrote:
>
> One question I do have, although I understand that technically, from a
> database point of view, it may be challenging to move between RSPs, but
from
> an administrative stand point, why should the losing RSP's status (Live,
> inactive, bankrupt, gone from the planet, etc) matter? For that matter,
why
> does the losing RSP need to be involved at all?
>
> Given that I can transfer a domain away from OpenSRS (And therefore the
RSP
> as well), without the RSP even being informed of the matter, transferring
to
> another RSP shouldn't really be an administrative nightmare (for the
> registrant) should it? To me, the extra hassle of transferring between
RSPs
> means that if I, as an end user, are dissatisfied with one RSP, it's
faster
> and easier to go to another registrar (non-opensrs), rather then deal with
> another OpenSRS RSP. This puts all RSPs at a disadvantage, at least in a
> limited circumstance.
>
> Sadly, this is one area where Network Solutions is, IMO, superior to
> OpenSRS. I can transfer a domain to Network Solutions (To get away from
an
> RSP I'm ticked with) with a simple webform and email confirmation, but to
> transfer to another RSP, I must fax and wait several days.
>
>
>
> ----- Original Message -----
> From: "Charles Daminato" <[EMAIL PROTECTED]>
> To: "Roberto Pavesi" <[EMAIL PROTECTED]>
> Cc: <[EMAIL PROTECTED]>
> Sent: Thursday, November 23, 2000 8:01 AM
> Subject: Re: transfer a domany registered under opensrs
>
>
> > There is a method discussed in the Support FAQ for RSP to RSP transfers.
> > Please refer to the following section:
> >
> > http://www.opensrs.org/Support_FAQ.shtml#Live_reseller_domain_move
> >
> > Since the RSP is supposedly bankrupt this process could be greatly
delayed
> > while we verify this information.
> >
> > Charles Daminato
> > TUCOWS Product Manager (ccTLDs)
> > [EMAIL PROTECTED]
> >
> > On Thu, 23 Nov 2000, Roberto Pavesi wrote:
> >
> > > I have asked two times to a SRS support how I can transfer under my
> > > control a domain already registered under SRS. It's impossible to ask
a
> > > domain trasfer because this domain is already under SRS control !
> > > The old isp is closed due a bankrupt and the people is off line.
> > > I have NEVER received a reply to my question from SRS but this is very
> > > important because I have five transfer requests I cannot satisfy.
> > >
> > > Anyone can help me ?
> > > thx
> > >
> > > roby
> > > --
> >
> >
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> > > Hosting professionale a prezzi USA ?
> > > http://www.servitelit.com/prezzi.htm
> > > Registrazione domini a Lire 50.000 ? http://domini.servitelit.com
> >
> >
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> > >
> >
> >
> >
>
>
>
