This is onlist - but your post did not make it to the list.  I only see
you subscribed to [EMAIL PROTECTED]  I can easily add you to
discuss-list if you wish.

As an aside, OpenSRS has ALWAYS considered the end user to be YOUR
customer - by design, built from the ground up.

We do not revoke posting privledges, ever... this is a public, open, list.

Charles Daminato
TUCOWS Product Manager (ccTLDs)
[EMAIL PROTECTED]

On Sun, 25 Feb 2001, easygoing wrote:

> Unfortunately, OpenSRS considers the end user to be their customer, not the
> RSP.
>
> Again, this issue has been discussed on the list many times.
>
> All that happens if you continue to push the point is that you lose posting
> privileges to the list.
>
> I doubt this message will make the list, as most of my messages never do.
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Erik Aronesty
> Sent: Sunday, February 25, 2001 12:35 PM
> To: 'Charles Daminato'; Florian Effenberger
> Cc: [EMAIL PROTECTED]
> Subject: RE: (IMHO) important feature: domain deletion
>
>
> We really needed a domain deleted for legal reasons.  We faxed a request to
> opensrs.  And it wasn't deleted.
>
> I'd be happy to pay any associated fees.... (it's still siting out there).
>
> Also, your RSP is your customer - not the end-user.
>
> If an RSP wants a domain deleted - they should be able to, after all *they
> paid for it*.
>
>                - erik
>
> -----Original Message-----
> From: Charles Daminato [SMTP:[EMAIL PROTECTED]]
> Sent: Sunday, February 25, 2001 10:33 AM
> To:   Florian Effenberger
> Cc:   [EMAIL PROTECTED]
> Subject:      Re: (IMHO) important feature: domain deletion
>
> The only difficulty with doing deletions is we are CHARGED a transaction
> fee if the deletion occurs after 5 days.  Also, we'll have to build a
> system whereby we verify for SURE that the customer no longer wants the
> domain, or there's proof of non-payment (etc).  It's a tricky business
> giving resellers the ability to delete domains - there's no undo button.
> If you delete a domain AND you're not supposed to, OpenSRS is ultimately
> responsible (and ICANN mandates are HARSH at times).
>
> Charles Daminato
> TUCOWS Product Manager (ccTLDs)
> [EMAIL PROTECTED]
>
> On Sun, 25 Feb 2001, Florian Effenberger wrote:
>
> > Hello,
> >
> > I would like to suggest an (IMHO) important feature: the domain
> > deletion.
> >
> > If your customer simply does not want a domain anymore, or you are
> > forced by a "nice" lawyer to give up some of your domain names, it
> > would be nice to have a "Delete this domain name" option in the
> > manage.opensrs.net interface.
> >
> > Currently we are waiting for two domains to be deleted by the support
> > ;-)
> >
> > The point is: with "deletion", I do NOT mean deletion of "by fault"
> > registered domain names. I do NOT mean deleting and then getting a
> > refund or something - no! Just a deletion out of the registry and the
> > reseller/manage menu :-) Before we went to OpenSRS, we did this a
> > couple of times with different registrars, was no problem at all.
> >
> > This is the only lack OpenSRS has. Apart from that, you guys do a
> > great job!
> >
> > Interested to hear your comments and thoughts on that,
> >             Florian
> >
> >
>
>
>
>
>

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