Hi,
I've been asking this question for some time and now it's becoming an issue
for us and I wanted to know if other RSPs are going through the same.
We are getting more and more customers that had already registered their .CA
domains elsewhere.
For .COM/.NET/.ORG, we have a policy saying that the domain has to be
transferred to us (in OpenSRS) before we provide any service. This ensures
quality and control, at least more than if we managed domains for our customer
at 100 different registrars.
This is not possible right now with OpenSRS, since apparently it's only been a
couple of weeks that CIRA released the tech. specs and they are "working on
it". Meanwhile, at least one othe registrar has been doing it for quite some
time. We have lost customers to them since it's easy to transfer. Now we are
getting the overhead of having to communicate with each .CA registrar that new
customers bring to us with thei .CAs, since we can't transfer those to
OpenSRS. Is anybody having the same problem ?
.CA registrars like webdomaine.qc.ca and zid.com still validate everything
manually and I'd rather be on OpenSRS than on those systems, if only to have
realtime control on WHOIS record changes.
A critical moment is when DNS changes are required. Some registrars have
replied they can't tell precisely when a modification is going to be
effective! Imagine, we get replies like "somewhere between 24-48h from now". I
am not talking about propagation time but about the actual modification.
I thought transfer was a GREAT way to get new customers on .COM/.NET/.ORG,
since we are offering them a better service.
Why can't we say the same for .CA ? Or rather... when will we be able to do so
?
Fabian Rodriguez - Associate Dir., Outsourcing and Business development
Toxik Technologies Inc. - www.Toxik.com - (514)528-6945 x1
