no.valid.email@worldnic.net transfer problems

[Brent]

Hey everyone!

This is the second time that I have gotten a transfer domain that has the
email as [EMAIL PROTECTED]  Is there a better way to fix this
than having the customer call NetSol to have them tell them to get this or
that form and faxing it to them which you can never get through with?

Any suggestions would be great!  Thanks!

Brent Bierstedt