Yes, customer confirmed - they did NOT hit reply button but instead
clicked on a link somewhere in the message.
I thought we had a great case!
cheers
Genie
----- Original Message -----
From: "Charles Daminato" <[EMAIL PROTECTED]>
To: "Len Thomson" <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Wednesday, June 20, 2001 5:08 PM
Subject: Re: EVIDENCE ON NSI wrongfully declining transfers
> If this is true, I give NSI one big:
>
> SLAP *doh!*
>
> Charles Daminato
> TUCOWS Product Manager
> [EMAIL PROTECTED]
>
> On Thu, 21 Jun 2001, Len Thomson wrote:
>
> > Well Spotted - Check the Original Mail Message HEADERS - to see if the
REPLY
> > Address is the "HostMaster" one - in which case, many mail programs will
> > choose this address over the sender address.
> >
> > That is just plain UGLY - If NSI are sending out emails like that - most
> > peple just hit REPLY..... - that would certainly explain the sudden
rush of
> > "No response" failures rfo NSI...
> >
> > Len Thomson
> > Auckland
> > New Zealand
> >
> > ----- Original Message -----
> > From: <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Thursday, June 21, 2001 10:53 AM
> > Subject: Re: EVIDENCE ON NSI wrongfully declining transfers
> >
> >
> > On Wed, 20 Jun 2001, Genie wrote:
> >
> > > MESSAGE 1- FROM NSI TO CUSTOMER
> > > ================================ JUNE 12 AM
> > > >
> > > > ----- Original Message -----
> > > > From: <[EMAIL PROTECTED]>
> > > > To: <BLOCKED>
> > > > Sent: Tuesday, June 12, 2001 10:00 AM
> > > > Subject: [NIC-010611.8c08] Change of Registrar Authorization Request
> > >
> > > =============================================================
> > > NSI CONFIRMING TO THE CUSTMER THEY RECEIVED THEIR YES!!! SAME DAY
> > > ================================== JUNE 12 PM
> > >
> > > From: <[EMAIL PROTECTED]>
> > > To: "BLOCKED FOR CUSTOMERS PRIVACY" <BLOCKED >
> > > Sent: Tuesday, June 12, 2001 1:51 PM
> > > Subject: Re: [NIC-010611.8c08]:BLOCKED FOR CUSTOMERS
> > PRIVACY.COM:TRANSFER=YES
> >
> >
> > I can't help noticing that the second message (the autoreply) came from
> > [EMAIL PROTECTED], and it has the same text as the usual
NSI
> > hostmaster autoreplies (for new/modify templates). Did your customer by
> > any chance send their transfer confirmation to
> > [EMAIL PROTECTED] instead of
> > [EMAIL PROTECTED]? If so, they sent it to the
wrong
> > address, and that's why it wasn't processed.
> >
> > --
> > Alex Bulan <[EMAIL PROTECTED]>
> > Network administrator
> > Korax Inc.
> >
> >
> >
> >
>
>