It's all very well saying that the WHOIS is not authoritive for expiry dates, but only Registars have access to the actual database that is authoritive. Alex -----Original Message----- From: erolM [mailto:[EMAIL PROTECTED]] Sent: 15 July 2001 15:34 To: Jo Shea - Danjo Creations Cc: [EMAIL PROTECTED] Subject: Re: NSI... changing WHOIS but not actual record? Or OpenSRS problem? Hello, The fact that the domains went through does not mean that NSI, renewed the domain for one year. The WHOIS may have been altered to reflect the new "expiration" date, but in this case I am doubting that they actually renewed the domain ( with the registry ) as the registry will automagically renew a domain for one year during a transfer. My guess as to what happens ( as I have seen a fair number of them )...NSI is unlocking and altering WHOIS once they receive payment, but not renewing with the registry ASAP ( as they have the 40 day buffer before the domain actually expires ). Remember, registrars are only authoratative for the expiry dates they publish in their WHOIS DB , and this does not mean that the WHOIS DB will reflect the ( correct ) registry expiration date. What I would do: inform your clients to charge back the renewal with NSI, as they never received the sservice that they paid for. On Sat, 14 Jul 2001, Jo Shea - Danjo Creations wrote: > On June 7, I submitted transfer # 3306731 > On June 8, I submitted transfer # 3315374 > > Both timed out waiting registry approval - the first had expired 2 days > earlier, the second one the same day, so NSI didn't ACK them. That was fine. > Both customers were notified and both paid NSI via credit card for 1 year. I > watched the WHOIS records at NSI, and as soon as I saw that the expiry dates > on them had been updated to 2002, I replaced the transfer requests on June > 26, which both went through successfuly then. I assumed that the updated > date meant their payments were fully processed (with NSI, I guess that's a > dumb thing to assume anything!) The fact that they went through tells me NSI > had it on record that they were paid up to date, else they would have failed > again, right? > > The problem is their expiry date still shows 2002 - it should be 2003 now. > Is this the fault of NSI or OpenSRS ? Who did not add the year? And what do > I do to get it fixed? > > > Jo Shea > http://DanjoCreations > --------------------------------------- 'Use the force, read the source.' -Unknown http://home.samurai.com/~erol/ateam.jpg
