Alex,
We ourselves show the actual expiry directly from the Registry. Some
registrars, however, have had a habit of selling 5 years, only registering
one (showing 5 in whois), and waiting each year to renew the domain once
(imagine the registrant's surprise when they transfer the domain and lose
several years).
Also - if a domain is renewed at Registrar A, and then transfered to
Registrar B in less than 5 days, Registrar A (this is RRP/Registry
"business rules") gets a REFUND for the initial renewal. The registrant
has every course of action to get their money back ("no money back" policy
or otherwise)
Charles Daminato
TUCOWS Product Manager
[EMAIL PROTECTED]
On Thu, 19 Jul 2001, Alex Kells wrote:
> It's all very well saying that the WHOIS is not authoritive for expiry
> dates, but only Registars have access to the actual database that is
> authoritive.
>
> Alex
>
> -----Original Message-----
> From: erolM [mailto:[EMAIL PROTECTED]]
> Sent: 15 July 2001 15:34
> To: Jo Shea - Danjo Creations
> Cc: [EMAIL PROTECTED]
> Subject: Re: NSI... changing WHOIS but not actual record? Or OpenSRS
> problem?
>
>
> Hello,
>
> The fact that the domains went through does not mean that NSI, renewed the
> domain for one year. The WHOIS may have been altered to reflect the new
> "expiration" date, but in this case I am doubting that they actually
> renewed the domain ( with the registry ) as the registry will
> automagically renew a domain for one year during a transfer.
> My guess as to what happens ( as I have seen a fair number of them )...NSI
> is unlocking and altering WHOIS once they receive payment, but not renewing
> with the registry ASAP ( as they have the 40 day buffer before the domain
> actually expires ).
> Remember, registrars are only authoratative for the expiry dates
> they publish in their WHOIS DB , and this does not mean that the WHOIS DB
> will reflect the ( correct ) registry expiration date.
>
>
>
> What I would do: inform your clients to charge back the renewal with NSI,
> as they never received the sservice that they paid for.
>
>
> On Sat, 14 Jul 2001, Jo Shea - Danjo Creations wrote:
>
> > On June 7, I submitted transfer # 3306731
> > On June 8, I submitted transfer # 3315374
> >
> > Both timed out waiting registry approval - the first had expired 2 days
> > earlier, the second one the same day, so NSI didn't ACK them. That was
> fine.
> > Both customers were notified and both paid NSI via credit card for 1 year.
> I
> > watched the WHOIS records at NSI, and as soon as I saw that the expiry
> dates
> > on them had been updated to 2002, I replaced the transfer requests on June
> > 26, which both went through successfuly then. I assumed that the updated
> > date meant their payments were fully processed (with NSI, I guess that's a
> > dumb thing to assume anything!) The fact that they went through tells me
> NSI
> > had it on record that they were paid up to date, else they would have
> failed
> > again, right?
> >
> > The problem is their expiry date still shows 2002 - it should be 2003 now.
> > Is this the fault of NSI or OpenSRS ? Who did not add the year? And what
> do
> > I do to get it fixed?
> >
> >
> > Jo Shea
> > http://DanjoCreations
> >
>
> ---------------------------------------
> 'Use the force, read the source.'
> -Unknown
>
> http://home.samurai.com/~erol/ateam.jpg
>
