> Has anyone else come up against this?
>
They changed to this booty hunting policy about a YEAR ago ;-)
(or at least a very long time ago, maybe not exactly a year ...)
The invoice lists two renewal years (which is against their own
renewal policy published on their site) and the online payment site
shows two years as a default in the dropdown (which makes it easy to
accidentally submit for two years) but you *can* choose a different
period. When they first changed to it they had two different payment
sites. The old one they always had for "scheduled" renewals gave you
only that two year period, no other choice, indeed. I sent them
hundreds of automated complaints about this practice back then. And a
second site for "unscheduled" renewals where you could make your
choice but which had the disadvantage that you had to type in a lot
of information which wasn't necessary at the first site.
After a while they put a redirect from no. 1 to no. 2, probably
because of too many complaints, so that they now have only one
payment site.
Kai
--
Kai Sch�tzl, Berlin, Germany
Get your web at Conactive Internet Services: http://www.conactive.com
IE-Center: http://ie5.de & http://msie.winware.org
ClubWin - Help for Windows Users: http://www.clubwin.com