Hrm... maybe this is because VeriSign purchased NetworkSolutions? They're
the owning brand?
Just a guess ;)
Charles Daminato
TUCOWS Product Manager
[EMAIL PROTECTED]
On Tue, 31 Jul 2001, ST wrote:
> I think NSI is changing to Verisign because they know NSI's reputation
> is so bad. I saw a commercial for "Verisign" on TV last week. It
> looked just like NSI's usual commercials, but instead they said
> "Register your domain through Verisign". However, the address at the
> end of the commercial (under the Verisign logo) was
> www.networksolutions.com.
>
> ST
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Jack Broughton
> Sent: Tuesday, July 31, 2001 1:01 PM
> To: [EMAIL PROTECTED]
> Subject: Separation of Verisign and NSI?
>
>
> Not sure if anyone else has seen this but I was just faxed a letter from
> a client of ours which throws into some confusion (for me anyway) the
> "arm's length" relationship perported to exist between NSI and
> Verisign. NSI tech support people have proudly claimed that they can't
> just walk down the hall and deal with Verisign or their policies,
> they're treated exactly the same as any other registrar.
>
> This letter, with Verisign letterhead, logo and address has a bold
> heading of:
> "Service Update
> Immediate Action Required"
>
> It starts:
>
> Dear Customer,
>
> As your provider of online identity services, we're always looking for
> ways to better serve you and keep you informed. Please note that, as of
> this notice date, our records indicate the product(s) and service(s)
> listed below have expired.
>
> Renewing your services is easy with our new account manager tool. Go to
> http://www.networksolutions.com/renew/ There you wiill see an itemized
> list of your product(s) and services including their expiration dates.
> Be advised that no additional fees have been incurred for the expired
> services you've been receiving to date. We must now ask for payment to
> continue serving you. Please act today!
>
> [Another paragraph continues with the phone number if you can't use the
> web interface and what to do for forgotten passwords]
>
> Thank you for your business! We're committed to providing you with
> everything you need for a powerful, successful Web presence.
>
> Sincerely,
>
>
> F. Michael Kyle, VP, Customer Service
>
>
>
>
> So... is my client getting their domain services from NSI or Verisign?
> I thought the distinction was supposed to be clearer. (Client gets it
> from NSI, NSI gets their gTLD stuff from Verisign.) I guess Verisign
> has decided to help NSI in their campaign of confusion causes fear,
> uncertainty and doubt in clients and as such their hope is that clients
> will find it easier/safer to remain with NSI.
>
>
