I just wanted to reply to this post and say:
- the challenges presented by these new registries have been great, with
changing timelines and rules, etc...
- we have always made our best efforts to make our decisions (sometimes in
quite compressed timeframes) considering resellers' interests and our
ability to deliver any solution with a high level of confidence
- we have spent significant time getting the registries to amend their
policies, sometimes successfully, sometimes not so successfully- many of
these efforts are behind the scenes, are will never be publicly known
- all the lessons we have learned are applied going forward; as painful as
it is, we are really learning a lot
FWIW, throughout the industry we hear stories of confusion and pandemonium
wrt to the new registries. Certainly OSRS and our resellers are not the
only organizations pulling their hair out.
Finally, we know the pressures and chaos that resellers who have chosen to
offer these registrations, as we have very similar situations happening
here. We appreciate any understanding you ca extend us, and thank you for
your support and patience through this.
Regards,
sA
At 12:06 PM 9/19/01 -0400, J. Wang wrote:
>I don't agree at all. I think this is a rediculous process. Initially
>Tucows said in the web site that resellers have time to top their account
>after de-duplication. And later someone in Tucows said that the names
>will be sent for de-dup but the resellers take the chance if the fund
>is not enough. Now it's a totally different story now, without enough fund
>plus credit, most of the names won't go to de-dup porcess at all!
>
>Although I have 1000 names, most of them are generic words and are already
>been registered in SUNRISE phase. Even they are not, most of them will be
>dropped after de-dup.
>
>Yes, I probably can remit the money by collecting all of my credit cards
>and process the re-fund days later. But this is so much hassle to the
>reseller and so not professional.
>
>This really makes me doubt the technical strength of OpenSRS team. The
>whole thing turns out to be a big dispointment. If I knew this, I should
>have spend more money and time with other registrars.
>
>
>
> On Wed, 19 Sep 2001, Robert Rivers wrote:
>
> >
> > If you have a 1000 .info pre-regs, you need to cover them all. That's
> > $20 000 by tomorrow ;)
> >
> > Any RSP with that kind of volume should contact their Account Manager
> > and get signed up to the Extended Credit Plan. TUCOWS will help cover
> > that outlay.
> >
> > I doubt the de-dupe will be at 98% but the system can't make any
> > assumptions.
> >
> > The advantage to this process is that it's simple and is unlikely to
> > interfere with our submission to Afilias. I think you'll agree that this
> > is most important.
> >
> > "J. Wang" wrote:
> > >
> > > I'm confused again. Just to make this definitely clear, for example, if I
> > > have 1000 names, and only 20 passed the de-dup, how much money (plus
> > > credit) I need in my
> > > account? Do I need fund to cover 20 names or 10000 names? Because 99.99%
> > > chance that sex.info will be de-duplicated from my account.
> > >
> > > Thanks.
> > >
> > > On Wed, 19 Sep 2001, Scott Allan wrote:
> > >
> > > > On Wed, 19 Sep 2001, Csongor Fagyal wrote:
> > > >
> > > > > > After discussing this with Scott Allan, I want to make sure
> everyone
> > > > > > understands that I was referring to pre-registration only.
> > > > > >
> > > > > > When we start building our .info list on Sept. 20, you will
> need to have
> > > > > > money in your account to cover all of your .info orders. If you
> do not
> > > > > > have the money available, we will take the oldest orders first
> until
> > > > > > your account runs out.
> > > > > All right,
> > > > >
> > > > > I guess 500 out of 1000 resellers have "sex.info" in premium
> > > > > pre-registration state. Does OpenSRS put 500*60 USD on hold for a
> request
> > > > > that perhaps none of us will receive anyway? Unbelievable...
> > > >
> > > > We have debated this internally quite a bit as well, it is not an ideal
> > > > situation. FWIW, some of the factors in play are:
> > > >
> > > > - limited time for queue submission, the more complex we make our
> process
> > > > after we shut down our queues, the likelihood of error greatly
> increases
> > > > - .info credit program; we made this available so that resellers'
> overhead
> > > > was minimized; the registry does not provide any such service for us
> > > > - any money on hold for failed and "not submitted" registrations
> will be
> > > > made avaialable quite quickly; these funds will not be on hold for long
> > > > (we do not require the funds until the last minute as well
> > > >
> > > > Thanks goodness landrush only occurs once!
> > > >
> > > > Regards,
> > > >
> > > > sA
> > > >
> >
Scott Allan
Director OpenSRS
[EMAIL PROTECTED]
