If a customer wants to transfer a domain, they just come to our site and do
it when they are ready.. Most people are going to wait until the last 30
days. All we can do is put a warning on our site that says something like
"If you waited until the last two weeks or 30 days to make this transfer
then you are screwed, so you might as well not do business with us, take
your money to Network Solutions again!". What good does it do us once we
have a customer that has already waited until there is 30 days or so from
expiration. In there eyes 30 days is plenty and if we can't get it done then
we must be idiots and they will take their money elsewhere.

 See the problem.. If I am personally transferring a domain of mine I know
better but the average customer does not so they just wait until the last
minute.

 Todd


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Robert L Mathews
Sent: Thursday, September 20, 2001 2:21 PM
To: discuss
Subject: Re: domain transfer problems


At 9/20/01 12:03 PM, Chris wrote:

>Do you mean to say that if I want to transfer a domain to OpenSRS from
>NetSol, I have to put in for the transfer several times, several days prior
>to its expiration at NetSol?

OpenSRS doesn't allow you to submit more than one transfer request at the
same time. I meant that you should submit one request, then see if it is
rejected. If it is rejected, submit the same request again. Rinse and
repeat as necessary; it may take three or more tries.

Each attempt takes about ten days. If you're waiting until it's just days
before Network Solutions expiration, you're far too late: it's going to
fail. (It seems the nearer it is to expiration, the more likely it s to
fail for unexplained reasons. Odd, that.)

So you should start this at least two months before expiration if you
want success. There's no reason whatsoever to wait. If you know you're
going to transfer a domain sometime in the future, do it now.

--
Robert L Mathews, Tiger Technologies



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