At 12:38 Uhr -0500 11.11.2001, Elliot Noss wrote:
>Also, be assured that none of this is distracting development
>away from the core business.

is there anything you can do to make sure promised corrections 
don't get delayed infinitely as often as they currently do ?
maybe someone could be elected to do QA and be sure to regularly and
systematically communicate progress updates about outstanding issues ?

you seem to have a sense for selecting marvellous and dedicated developers, 
helpdesk, back-office and management people, 
but they seem pretty much in the dark about priorities and timelines.
the improvising, informal and joking way of managing is very sympathetic, 
but it can't be all, if you are intended in increasing success, can it ?

kind regards     philippe, http://InternetRoot.com

            --- *** ---

At 15:00 Uhr -0500 31.10.2001, Cliff wrote:
>When a customer doesn't respond to Verisign quickly enough and the order
>is cancelled, is there to way to easily re-enter the order?  Or does the
>customer have to go through the entire process again?

            --- *** ---

>This is ......currently busted. ;)
>It was implemented and then it broke and we are still
>waiting for the fix to go into place so it will work.
>Im not sure what the ETA is on the fix, but i will check and see!

Reply via email to