It appears the key to the mystery is what domain is the parent domain in the profile. From what I'm reading it looks to be you're logging in with a child domain in the profile.
Regards, Lars Hindsley SpyProductions -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Glen Rushing Sent: Thursday, November 29, 2001 8:56 AM To: Scott Allan; Mike Allen; [EMAIL PROTECTED] Subject: Profile ID problem Has anyone ever experienced this problem? Log into the Reseller Interface, Click on Search Domains then "results to HTML page". Then after selecting a domain, scroll to bottow where the link is for Emailing the login information to the Admin Contact. BUT, when that emailed information is emailed to the Admin Contact and used to log into the Manage Domain interface, it's only recognized as a "SUB-USER" This is happening to one of MY domains because I had forgotten the original Profile it was created under and subsequently had a Hard Drive Crash which resulted in me not having the original email sent to me when the domain was created. If you've had this problem, what was done to fix it? Glen Rushing --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.303 / Virus Database: 164 - Release Date: 11/24/2001
