Sounds like you created a sub-user with the same properties as the actual owner and it's defaulting to sub-user (I'll look into that).
Send me the name offlist, and a name of one of the domains in your profile, and I'll see what's up. Charles Daminato OpenSRS Product Manager Tucows Inc. - [EMAIL PROTECTED] > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Glen Rushing > Sent: November 29, 2001 9:51 AM > To: [EMAIL PROTECTED]; [EMAIL PROTECTED] > Subject: RE: Profile ID problem > > > The profile I use to manage this domain is the same profile I > use to manage > 11 other domains. BUT, when I use this profile to log into the domain in > question, it only recognizes it as a sub-user. > Once I log in, I can edit all the information except the "profile" and > "reseller contact" information. Since I am the Admin contact for it, I've > logged into my Reseller Interface to email myself the login > information, but > it sends me the profile/pw for the profile I use to manage the 11 other > domains. That profile works for the other domains but this ONE domain, it > will only give me sub-user access.... > > Anyone else have any ideas? > > Thanks, > Glen Rushing > > > -----Original Message----- > From: Spy OpenSRS Mail [mailto:[EMAIL PROTECTED]] > Sent: Thursday, November 29, 2001 9:35 AM > To: Glen Rushing; [EMAIL PROTECTED] > Subject: RE: Profile ID problem > > > It appears the key to the mystery is what domain is the parent > domain in the > profile. From what I'm reading it looks to be you're logging in with a > child domain in the profile. > > Regards, > Lars Hindsley > SpyProductions > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Glen Rushing > Sent: Thursday, November 29, 2001 8:56 AM > To: Scott Allan; Mike Allen; [EMAIL PROTECTED] > Subject: Profile ID problem > > > Has anyone ever experienced this problem? > Log into the Reseller Interface, Click on Search Domains then "results to > HTML page". Then after selecting a domain, scroll to bottow where the link > is for Emailing the login information to the Admin Contact. > BUT, when that emailed information is emailed to the Admin Contact and > used to log into the Manage Domain interface, it's only recognized as a > "SUB-USER" > This is happening to one of MY domains because I had forgotten the > original Profile it was created under and subsequently had a Hard Drive > Crash which resulted in me not having the original email sent to > me when the > domain was created. > > If you've had this problem, what was done to fix it? > > Glen Rushing > > --- > Outgoing mail is certified Virus Free. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.303 / Virus Database: 164 - Release Date: 11/24/2001 > > --- > Incoming mail is certified Virus Free. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.303 / Virus Database: 164 - Release Date: 11/24/2001 > > --- > Outgoing mail is certified Virus Free. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.303 / Virus Database: 164 - Release Date: 11/24/2001 >
