Dear Partner: We are committed to making your partnership with us a success. As a result, we are pleased to announce improvements to our Internic renewal process. We believe these changes will help you increase revenue and retention rates by alerting you to customer renewal needs earlier and more frequently.
This new process, to be implemented in mid-December, will notify you of upcoming renewals approximately 45 days earlier in the process. This will allow you to reach your customers and collect payment earlier, before the competition does. You will receive your first renewal notice approximately 75 days prior to the registration anniversary date. If payment has not been received, approximately 45 days before the anniversary date, a second reminder notice will be sent to you. If a renewal registration fee has not been received by VeriSign 10 days prior to the anniversary date, a deactivation notice will be sent via U.S. mail to the registrant. This notice will contain YOUR contact information and will direct the customer to contact you directly to process their renewal. For all questions and concerns please contact your Partner Manager. Premier Partners please call 877-438-8580 or send an email to the following address: [EMAIL PROTECTED] Thank you for your continued business and for the opportunity to serve you. Sincerely, VeriSign Partner Program
