At 10:47 AM 12/20/01 -0500, Chuck Hatcher wrote:
>Your message didn't so much "shed light" as raise more questions:
>
>Does this testing occur only between day 40 and 45,

Yes.

>or does it affect the
>date expired domain names are released to the public?

Honestly, we have no (and have never had)  a "service level commitment" to 
releasing names beyond releasing names sometime between days 40 and 45 - it 
can happen at anytime in that period. This is a result of varying process 
running times, and other factors - always has been. The best level of 
precision we have ever provided is in that range, and that has not changed.

>We tell our customers
>exactly what will happen if they fail to renew their domain name, and if we
>are giving out bad information we need to know about it.

Fair. Since we started releasing names, our policy has not changed.

>Does Tucows, as registrar, have a "right" to do anything with an expired
>domain name other than hold it for 40 days and then release it?  I have
>always considered it a conflict of interest to try and catch one of my
>customers' expired and dropped names for my own benefit, because I would
>then have incentive to not try as hard to get owners of valuable domain
>names to renew them, and my actions could be perceived as opportunistic and
>despicable (of course some would say anyone who registers a dropped domain
>name is despicable).
>
>Let's try a scenario where I, an OpenSRS reseller, do something similar:
>
> >From now on, when a customer fails to renew their domain name by the
>expiration date, I, the reseller, will auto-renew the registration, but
>change the DNS entries to point to a web page of mine, with lots of paid
>advertising.  (I will also change the admin contact email address and
>password.) If the customer complains, I will offer to give the domain name
>back to them (maybe charging a hefty "late fee" for missing the deadline).
>Ignoring the negative goodwill I generate with my customers, who will
>probably be moving to another registrar very quickly, have I done anything
>wrong?  This could be a good idea.  The page could have a link that says
>"This domain name is expired, to renew, click here...".  What do you think?
>
>If the rights of "ownership" extend beyond the expiration date, then Tucows
>should not be allowed to activate an expired domain name with new DNS
>servers.  If it does not, then a reseller should be allowed to "take over" a
>domain name once it expires.

Well, these are certainly good issues, and I assure you we have and are 
exploring them further. Couple of informal data points:

- ICANN does not address this specifically in any of it's agreements
- Understanding the "if they jump off a cliff argument", many other 
registrars (including the market leader) offer various expired name 
services; as ugly as it may ethically be for some people to stomach, 
expired name services and auctions are real
- we do not have a good way of preventing resellers from assuming control 
of expired names if they architect their systems in certain ways, other 
than responding to specific complaints - don't take this to mean that we 
are promoting it, or would promote it, only that we are examining it - 
quite honestly, we would pursue and evaluate any reported case on a case by 
case basis at this point

When we have a better idea about what our offerings will look like, we will 
post it here for your feedback.

Regards,

sA


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