I just got this "feedback" from a customer.  Are there known system problems
right now?

Thanks,
Chris

> Chris,
> 
> FYI
> 
> As you know, after you initiate the transfer, I get an email from opensrs
> asking me to go to their website and confirm the transfer.
> 
> I just completed all 5 and NOT A SINGLE ONE WORKED CORRECTLY THE FIRST TIME.
> 
> Some took me 2-3 tries.
> I followed the instructions EXACTLY and got error messages.
> 
> For example,
> I entered the domain name, the password (as pasted from the email) and my
> phone number.
> I then check the "Accept Agreement" box and clicked submit.
> Then I would get an error message telling me that I had to accept or reject
> the Agreement. (Hello, I just did that.)
> 
> This interface is NOT ready for prime time.
> God help the people who are less patient than I am.
> 
> ,dave

Reply via email to