This doesn't sound like a known issue to me (first I've heard of it). It sounds almost like a browser issue; have them try another browser, clear their cache, who knows what.
However - if anyone else experiences this, let me know ASAP. Charles Daminato TUCOWS Product Manager [EMAIL PROTECTED] On Wed, 2 Jan 2002, Chris wrote: > I just got this "feedback" from a customer. Are there known system problems > right now? > > Thanks, > Chris > > > Chris, > > > > FYI > > > > As you know, after you initiate the transfer, I get an email from opensrs > > asking me to go to their website and confirm the transfer. > > > > I just completed all 5 and NOT A SINGLE ONE WORKED CORRECTLY THE FIRST TIME. > > > > Some took me 2-3 tries. > > I followed the instructions EXACTLY and got error messages. > > > > For example, > > I entered the domain name, the password (as pasted from the email) and my > > phone number. > > I then check the "Accept Agreement" box and clicked submit. > > Then I would get an error message telling me that I had to accept or reject > > the Agreement. (Hello, I just did that.) > > > > This interface is NOT ready for prime time. > > God help the people who are less patient than I am. > > > > ,dave > >
