I decided to snip out all the previous text because I'm sure everyone's read the
previous postings to this and there'll be lots more to follow I'm sure.

I really Richard from Powerhouse must be living in some sort of bubble.  As an ISP
we have seen in very real terms the extreme costs of spam (which we really should
be referring to as UCE or Unsolicited Commercial Email out of respect for the good
folks at Hormel).

There seems to be an assumption here that "spammers" use there own net connections
through mail servers they pay for to propagate their message.  I suggest that in
the lion's share of instances this is not the case.  If they were truly being
above board they'd list the desired response email address as the originating
email.  99.9% of them come from free mail hosts as their sender address with their
mail headers revealing something very different.  They hunt the net relentlessly
for mail servers setup with open relays or anonymous FTP sites that have PHP
enabled on them. I'm not sure how some of the mail scripts were written but I defy
anyone at the mere mortal class to discern that the originating mail server wasn't
the one with the relay enabled.

Regardless of that I have seen businesses even as large as hospitals have their
Internet connections (and sometimes LANs) shut right down because their mail
servers are pegged.  Even when the problem is found and stopped there is days of
bounced email from all the invalid email addresses that have to be dealt with.  In
some cases the Unix servers run out of swap space and die an ugly death and have
to be rebuilt.  There there is the cost to the ISPs reputation because all of the
users (who are not in the know) blame the ISP for their pathetic Internet
performance while this is going on.  I know of businesses that had people sitting
on their hands because the nature of their job was that they couldn't work if
their net connection is down.  Often businesses only find these single points of
failure after it happens.

Then there's the cost to the ISP when their clients accuse them of having problems
when it turns out the client's internal network is the source.  Usually, because
the clients don't have the technical expertise we have to troubleshoot the issue
and then charge them for it afterwards when it turns out to be their problem.
This often creates some misdirected ill will.

I just went and chose a spam email at random and looked at the header.  It appears
to have orginated from a mailserver at Ed-Soft.com.  Given what the content of the
email was about and the type of business Ed-Soft does I know that this was done
without their knowledge from a server they have running IIS 5.

It appears that the only abuse of open relays is spammers which pretty much proves
that if they were of the feeling that UCE was a legitimate business practice they
would use their own resources to do it rather than leverage unprotected mail
servers.

I'm a little disappointed that William X Waslh feels that the cost angle is the
least valid argument against UCE. I think that cost to ISPs to provision for
bandwidth it consumes, the NSPs that have to pass it through and the mail servers
and other hardware that have to deal with it is very real.  We can look at the
volume of mail that we block to show what the cost savings would be by banning
spam.

I get this feeling that there is an impression out there that if an ISP buys an
OC3 that is on average 65% utilized then pumping spam, viruses or other
undesirables through it that push it to 85% is essentially at no cost because that
bandwidth was unused but paid for.  All ISPs have to work on a bandwidth used is
bandwidth paid for business model.  They can't in good conscience go after new
clients if they know their capacity is all consumed.  Just because a farmer owns
100 acres of land and only farms 50 doesn't mean he'll let you farm the other 50
for nothing.  There's overhead like taxes etc. that still have to be paid
regardless of whether its farmed or not.  Same is true of one's Internet
connection.

I would consider the cause of pro-spammers as more credible if they spent their
own money to facilitate it.  In that they generally want a no-cost path beaten to
their door (which incurs real costs to those they build a road across) I have no
sympathy for them at all.

I certainly group Spammers in with those who distribute spy/adware, viruses and
denial of service attacks and feel they should be dealt with in the same ruthless
fashion.  On a personal note having to read my daughter's email before she does
because it contains spam about everything from penis enlargement to free money
from Nigeria to time shares in Florida really makes my blood boil.

I could say more but I think I've said enough.

Jack Broughton
CanTech Solutions

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