hi-jacking is not deemed an emergency issue since our compliance/dispute
folks will probably have to deal with it, and they don't work on the
weekends (like the 24/7 support person)

Charles Daminato
TUCOWS Product Manager
[EMAIL PROTECTED]

On Fri, 15 Mar 2002, Swerve wrote:

> try opensrs.com
> search under emergency
> see if your situation qualifies as an emergency before proceeding,
>  or wait til an opensrs person posts to this list.
>
> good luck
>
> > From: David Denney <[EMAIL PROTECTED]>
> > Organization: Dimensional Communications
> > Date: Fri, 15 Mar 2002 17:40:02 -0700
> > To: [EMAIL PROTECTED]
> > Subject: hijacking, AGAIN
> >
> > One of our customer's domains got 'hijacked' for the SECOND time.  I
> > was notified by my customer 'Fri, 15 Mar 2002 16:51:57 -0700'.  When
> > calling OpenSRS to try and get this straightened out before the weekend
> > we were told that nobody will be availble until Monday.  So my
> > customer, who has PAID for the use of this domain, must do without it
> > until Monday. That does NOT sound like good customer service to me.
> >
> > The domain is jasoningram.com, and I presume that the Christian singer
> > 'Jason Ingram' thinks he has more intitlement to this domain than MY
> > CUSTOMER, who has been using it for years.  My customer is not too
> > happy with this, especially since this is the SECOND time it has been
> > hijacked form him. I wonder what gOD thinks about this? I wonder if
> > Jason Ingram the Christian singer even knows about this, or if its just
> > something his PR-nutz did FOR him?
> >
> > Is there any way to get resolution of this sooner??
> >
> > --
> > David Denney          | D i m e n s i o n a l   C o m m u n i c a t i o n s |
> > [EMAIL PROTECTED]  |  DSL * Wireless * ISDN * Frame * ATM * PtP * Co-Lo  |
> > 303-285-INET voice    |  http://www.dimensional.com/  [EMAIL PROTECTED]  |
> > 888-3-DIMCOM tollfree | Based in Denver, serving the Front-Range and beyond |
> >
> > ....they can have my ssh when they pry the keyboard out of my cold, dead
> > hands!
>
>

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