There is nothing that we can really do over the weekend for this case.  We
can wake up the entirety of the support/ops/dev staff, but only
compliance/disputes can handle this.

Additionally, *we* didn't *do* this to him.  *We* didn't *give* your
customer's domain away

It's also hard to track down - the original order was for "Jason Ingram",
the domain is currently owned by "Jason Ingram".  A recent renewal was
made by the current registrant (or the renewal was made while the current
registrant was listed) which was March 5th; this means the domain was
under the current registrants control as early as March 5th.

It will have to wait until Monday, I will see if I can't contact someone
to help you sooner but I can't make any promised.

Charles Daminato
TUCOWS Product Manager
[EMAIL PROTECTED]

On Sat, 16 Mar 2002, David Denney wrote:

> On Sat, Mar 16, 2002 at 10:48:38AM -0500, Charles Daminato wrote:
> > hi-jacking is not deemed an emergency issue since our compliance/dispute
> > folks will probably have to deal with it, and they don't work on the
> > weekends (like the 24/7 support person)
>
> So you give my customer's domain away without proper authorization, and
> that is not an emergency?? WTF _is_ an emergency? This is the SECOND
> time you'v done this to him!!!
>
> > Charles Daminato
>
> --
> David Denney          | D i m e n s i o n a l   C o m m u n i c a t i o n s |
> [EMAIL PROTECTED]  |  DSL * Wireless * ISDN * Frame * ATM * PtP * Co-Lo  |
> 303-285-INET voice    |  http://www.dimensional.com/  [EMAIL PROTECTED]  |
> 888-3-DIMCOM tollfree | Based in Denver, serving the Front-Range and beyond |
>
> ...they can have my ssh when they pry the keyboard out of my cold, dead hands!
>


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