OpenSRS sends the transfer message to the admin contact that's CURRENTLY associated with the domain (i.e., WHOIS), *NOT* to the one that the registrant provides when they submit the transfer request.
As long as the domain's current admin email address is correct, they'll get the transfer auth message. In the RWI, you can check the order to see where the auth message was sent, and even re-send it if they haven't yet responded. If the email that's on the domain is wrong, they need to contact the current registrar to correct it, and either you need to cancel the transfer order or they need to wait for it to time out, then resubmit the transfer. Regards, Eric Longman Atl-Connect Internet Services +-------------------------------------------------------+ | Atl-Connect Internet Services http://www.atlcon.net | | 3600 Dallas Hwy Ste 230-288 770 590-0888 | | Marietta, GA 30064-1685 [EMAIL PROTECTED] | +-------------------------------------------------------+ ----- Original Message ----- From: "Tom Peng" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, March 29, 2002 4:52 AM Subject: Bounced transfer message Greetings, We run into a situation and don't quite know how to respond. A client transferred a domain to us, but the email address he provided was in error. Hence, the Opensrs transfer confirmation message was bounced. Since we log everything to database, I know that the customer provided alternate email addresses in billing/technical contacts. What would be the best way to approach this situation? Ask Opensrs to resend the transfer request to the alternate email addresses? Thanks, Tom Peng Mediastep Software Inc. tel. (604)733-8865 fax. (604)739-8623 email. [EMAIL PROTECTED] web. http://www.mediastep.com
