The OpenSRS confirm message gets sent to the admin contact email address which is currently on record. If your client no longer has access to that account, he needs to make that change with the current registrar before the transfer will proceed.
The contacts in the transfer request are implemented AFTER the transfer only, and can easily be changed by logging in to the manage module. It being wrong will not affect the transfer. HTH! Jo Shea -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Tom Peng Sent: Friday, March 29, 2002 4:52 AM To: [EMAIL PROTECTED] Subject: Bounced transfer message Greetings, We run into a situation and don't quite know how to respond. A client transferred a domain to us, but the email address he provided was in error. Hence, the Opensrs transfer confirmation message was bounced. Since we log everything to database, I know that the customer provided alternate email addresses in billing/technical contacts. What would be the best way to approach this situation? Ask Opensrs to resend the transfer request to the alternate email addresses? Thanks, Tom Peng Mediastep Software Inc. tel. (604)733-8865 fax. (604)739-8623 email. [EMAIL PROTECTED] web. http://www.mediastep.com
