Good ideas actually... The "check with DB for authorized email" can help, and a web based form shouldn't be hard (of course, if the interface is down... well, that's another story)
Will send these to the CS team :) Charles Daminato TUCOWS Product Manager [EMAIL PROTECTED] On Mon, 15 Apr 2002 [EMAIL PROTECTED] wrote: > > > Okay, you've already got all the resellers authorized IPs. Restrict based > > on that. :) > > How would you like to do this? > > Perhaps another good solution would be to add all email support for resellers > to > the RWI interface. Resellers log in to be able to write email. > > Answers will be also store in the password restricted area. > (As an option, reseller may choose to receive a reply to the > personal email) > > There would be also another big advantage, if this email system > is using a database. > > You might look up all (stored) emails to reseller-only-support and the > answers like > ============================== > Email by reseller > > Reply to reply by Chuck & friends > > Reply to reply of reply by Chuck & friends > ... > ============================== > another Email by reseller > ...... > > Another advantage: virus + spam-save > > Matthias >
