Re: support@opensrs.org

[Alex Brecher]

That would be a great idea. A web based solution like http://www.deskpro.com/ works by email as well as by email. If you need any further assistance, please don't hesitate to ask!   Best Regards,   - The Support Team   Visit us at http://www.Successfulhosting.com We'll make your web site a success!   Get your own domain name for only $14.99 http://www.DiscountDomainRegistry.com   *****PLEASE DO NOT DELETE ANY PART OF THIS MESSAGE WHEN REPLYING***** ----- Original Message ----- From: [EMAIL PROTECTED] To: [EMAIL PROTECTED] ; [EMAIL PROTECTED] Cc: [EMAIL PROTECTED] Sent: Monday, April 15, 2002 9:12 PM Subject: Re: [EMAIL PROTECTED] Okay, you've already got all the resellers authorized IPs.  Restrict based on that.  :) How would you like to do this? Perhaps another good solution would be to add all email support for resellers to the RWI interface. Resellers log in to be able to write email. Answers will be also store in the password restricted area. (As an option, reseller may choose to receive a reply to the personal email) There would be also another big advantage, if this email system is using a database. You might look up all (stored) emails to reseller-only-support and the answers like ============================== Email by reseller Reply to reply by Chuck & friends Reply to reply of reply by Chuck & friends ... ============================== another Email by reseller ...... Another advantage: virus + spam-save Matthias