You know how my heart breaks when I hear this kind of thing...

Can you send me the code# and I will follow up with some hand holding.

Thanks
________________________________
Darryl Green
[EMAIL PROTECTED]
Tucows Inc.
Phone:(416)-538-5461
Toll Free: (800)-371-6992 x1341
Fax: (416)-531-5584
96 Mowat Avenue
Toronto Ontario
M6K 3M1


> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of David Delbridge
> Sent: Monday, April 29, 2002 7:09 PM
> To: [EMAIL PROTECTED]
> Subject: Another SSL Cert Debacle
> 
> 
> Hi all,
> 
> For the record, I just received word from another of our customers that
> their SSL Cert has gone unprocessed since -- get this -- April 2.  Now I
> see that without my pervasive hand-holding, requests will indeed be
> completely dropped and forgotten by Entrust.  The status for this
> request is "Pending Employment Verification."  Well, there's ONE phone
> call...  What's the excuse for the rest of the holdup?
> 
> What is wrong with these people at Entrust?!
> 
> Please, please, please, Tucows -- buy these guys outright and do this
> SSL reselling thing RIGHT.  We know you can do it.
> 
> Dave
> 
> --
> 
> David M. Delbridge
> President & CEO
> Circa 3000
> http://www.circa3k.com
> 775-832-2445
> 
> 

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