I wouldn't get too upset, I filed for me renewal with Thawte for the cert on March 20th, they took out the funds from my credit card on March 27th. The cert was scheduled to expire on April 1. They still haven't renewed the certificate and it's what nearly May. I faxed more info to them such as business license, letterhead, my blood and they still say we may need more. (ok kidding on the blood) Now they send me a letter saying the renewal has been pending for too long and they may forfeit, yes FORFEIT my funds for failure to send proper information. Is that bunch run by Verisign or WHAT?!
Forbes Mercy [EMAIL PROTECTED] ----- Original Message ----- From: "Darryl Green" <[EMAIL PROTECTED]> To: "David Delbridge" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> Sent: Tuesday, April 30, 2002 8:33 AM Subject: RE: Another SSL Cert Debacle > You know how my heart breaks when I hear this kind of thing... > > Can you send me the code# and I will follow up with some hand holding. > > Thanks > ________________________________ > Darryl Green > [EMAIL PROTECTED] > Tucows Inc. > Phone:(416)-538-5461 > Toll Free: (800)-371-6992 x1341 > Fax: (416)-531-5584 > 96 Mowat Avenue > Toronto Ontario > M6K 3M1 > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED]]On Behalf Of David Delbridge > > Sent: Monday, April 29, 2002 7:09 PM > > To: [EMAIL PROTECTED] > > Subject: Another SSL Cert Debacle > > > > > > Hi all, > > > > For the record, I just received word from another of our customers that > > their SSL Cert has gone unprocessed since -- get this -- April 2. Now I > > see that without my pervasive hand-holding, requests will indeed be > > completely dropped and forgotten by Entrust. The status for this > > request is "Pending Employment Verification." Well, there's ONE phone > > call... What's the excuse for the rest of the holdup? > > > > What is wrong with these people at Entrust?! > > > > Please, please, please, Tucows -- buy these guys outright and do this > > SSL reselling thing RIGHT. We know you can do it. > > > > Dave > > > > -- > > > > David M. Delbridge > > President & CEO > > Circa 3000 > > http://www.circa3k.com > > 775-832-2445 > > > >
