It's not that sophisticated (though I wish it were). The interface merely presents a listing of all domain names used by a particular hosting account, as specified by the hosting customer. A general status indicator suggests whether a particular domain is green, yellow or red -- meaning, confirmed to be configured properly, potentially misconfigured or definitely in need of attention. Click on the colored status indicator and you are presented with a half-dozen individual status flags, covering everything from designated nameservers to local DNS settings, mail server domain authority, etc.
Most importantly, the status flags are accompanied by context-sensitive help, taking into account whether the domain is registered locally or through a third-party registrar. Local issues can be corrected automatically or through our own tools. Where another registrar is used, instructions provide information that can help our customers affect the necessary domain configuration changes with a minimum of Internet experience. All in all, the tool has saved our support channels from a ton of redundant domain-related calls. Dave POWERHOUSE wrote: > So, Dave, Say my customer registered his domain with me, and was hosting > with our one of our Companies, > and then switched over to your company, with his domain still registered > with us, how could YOUR interface > manage his domain without his username/password? > > Just curious. > Richard. > > ----- Original Message ----- > From: "David Delbridge" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Saturday, June 22, 2002 7:24 PM > Subject: Re: 3rd-Party Whois Issue > > > > Why would they use a competing registrar's whois to lookup domain > > > info at another registrar? > > > > We are a hosting provider. A courtesy service we offer to our hosting > > customers is a universal domain name manager. The tool works with any > domain > > name on the planet, whether registered through us or another registrar, > and > > flags potential configuration errors and provides helpful recommendations > for > > making their domain names work with their web hosting accounts. > > > > Of course, such a tool requires a universal WHOIS database that can > > successfully return info for any domain name, regardless of registrar or > > TLD. That's where Allwhois.com comes in. > > > > Does this answer your question? > > > > Dave > > > > -- > > > > David M. Delbridge > > President & CEO > > Circa 3000 > > http://www.circa3k.com > > 775-832-2445 > > > > > > > > -- David M. Delbridge President & CEO Circa 3000 http://www.circa3k.com 775-832-2445
