Frustrating, isn't it Ben?
By the letter of the law (ICANN regs), V*sign doesn't need to take any
action on this anyway!
It's up to the gaining registrar to confirm intent to transfer. Right?

About the only thing you can do is to reinstate the transfer and hope it
goes this time.
Did your client get anything from the V boys about the transfer? If he did
not, there
may be some other "hoop" that's holding it up. For instance, is it close to
expiration?
Recently registered or renewed? Is all the admin contact info correct?
etc...

<sarcasm>
Gee golly gosh!.....
Isn't dealing with some of these "other guys" just a joy? I sure know that I
really look forward
to the mountain of messages I know I'll have waiting every morning about
them.
I just can't imagine what I'd do with all the spare time if I didn't have to
deal with their crap every day!
</sarcasm>

Good luck,      ;o)
-Mark

Mark Petersen    [EMAIL PROTECTED]
Planet Nic    http://www.planet-nic.com

----- Original Message -----
From: "Ben Kennedy" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, September 11, 2002 8:37 AM
Subject: Transfer (from Verisign) declined after confirmed, what to do?


Hello all,

So, here is what I suspect to be one of many similar stories...

- last week, I issued a transfer for a client's domain (currently with
verisign) to me (opensrs).
- The domain then appeared under "waiting owner approval" (Transfers
section in the main menu).
- about a day later, the client e-mailed me to confirm she had received
the confirmation e-mail; in fact she said:  "I have confirmed the
transfer a few minutes ago. It should be completed 'within several days'
their message indicated."
- After this (or maybe before?), the domain appeared under "waiting
registry approval".
- Today, I have found it under declined orders, with the following under
Order Notes:  "10-SEP-2002 14:08:02 Domain transfer declined by current
registrar: Network Solutions, Inc."

Now, if my client confirmed the transfer, why was it declined?  What can
I do about this... should I simply re-issue the transfer?  This is one of
the most unhelpful diagnostic messages I have seen recently.

-ben


--
Ben Kennedy, chief magician
zygoat creative technical services
613-228-3392 | 1-866-466-4628
http://www.zygoat.ca




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