This behavior from the losing registrar in a transfer is our single
highest cost of doing business. We lose money on almost every transfer
from Verisign, register.com, Joker and others because they effectively
block the first one unconditionally, give you incorrect and inconsistent
reasons why they denied the transfer, and ultimately cause the customer
to believe that YOU are incompetent when you cannot handle something as
simple as a domain transfer.

It's very frustrating indeed.

I have a couple open right now that have been declined 3 and 4 times so
far, with nothing even approaching a valid reason. If we could only
transfer when we have confirmation from the owner that they want to
transfer, life would be a better place...

-t

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED]] On Behalf Of [EMAIL PROTECTED]
> Sent: Wednesday, September 11, 2002 12:48 PM
> To: [EMAIL PROTECTED]
> Subject: Re: Transfer (from Verisign) declined after 
> confirmed, what to do?
> 
> 
> > - Today, I have found it under declined orders, with the following 
> > under Order Notes:  "10-SEP-2002 14:08:02� Domain transfer 
> declined by 
> > current
> > registrar: Network Solutions, Inc."
> > 
> > Now, if my client confirmed the transfer, why was it 
> declined?  What 
> > can I do about this... should I simply re-issue the 
> transfer?  This is 
> > one of the most unhelpful diagnostic messages I have seen recently.
> 
> You will have to ask Network Solutions why they declined it.  
> The reason is not provided by the registry.  With that said, 
> it may be very difficult to get the facts from Netsol.  
> Network Solutions has a bag of excuses and will probably pull 
> one out at random.
> 
> 

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