Folks,
As a rule, we don't comment on individual resellers publicly (trust me,
you like it this way ;) but in this case I'm going out on a limb and
breaking my own rule.
To the specific...
DSG hasn't used OpenSRS to process a new registration since April of
this year.
To the general...
Terminating an RSPs agreement is our absolutely "the straw has broken
the camels back" last step. At the end of the day, we need to consider
the hell that we cause for registrants by stranding them. In this case,
DSG has presumably moved on to another registrar and has simply stopped
using us. The reasons for this are pretty clear, but definitely best
left off the list.
As far as comparing this non-action to that of other registrars in
similar instances, I would simply ask for a quick recalculation. The
number clearly adds up to a different conclusion than what Genie
implied.
I think that our record is pretty clear and remains credible - we prefer
to play the game squarely and fairly. My preference would be that all
registrars do, but until we get to that point, we're going to have to
assume that underhanded marketing will continue to surface from time to
time. *But*, that in no way means that Tucows will want to have anything
to do with it.
If anyone has any further questions, lets take this off-list - drop me a
note.
-rwr
"There's a fine line between fishing and standing on the shore like an
idiot."
- Steven Wright
Got Blog? http://www.byte.org/blog
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> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of Robert L Mathews
> Sent: Tuesday, September 17, 2002 1:57 PM
> To: [EMAIL PROTECTED]
> Subject: Re: domainsupportgroup.net
>
>
> At 9/17/02 9:53 AM, Paul Chvostek wrote:
>
> >If I were Tucows, my response to this issue would be to put
> the folks
> >at domainsupportgroup.net on a list of RSPs who get no
> second chances.
> >If it IS demonstrated that they engage in prosecutably deceptive
> >marketing, or they violate Tucows' AUP in any other clear
> way, Tucows
> >will probably turf 'em. And until that happens, they're almost as
> >helpless as we are.
>
> Actually, though, OpenSRS has known for at least six months
> that these
> guys must be mining the WHOIS to "allow, enable, or otherwise
> support the
> transmission by e-mail, telephone, or facsimile of mass, unsolicited,
> commercial advertising or solicitations to entities other
> than the data
> recipient's own existing customers", which is a clear violation of an
> OpenSRS policy.
>
> (I have no direct evidence that they're mining the WHOIS, but
> I see no
> other way that they could consistently get the phone number and fax
> number of newly registered domains in less than a week.)
>
> That's plenty of excuse to terminate the reseller if OpenSRS
> wished to do
> so, according to the contract:
>
> "...in the event that TUCOWS, in its reasonable discretion,
> determines
> that RSP... is in violation of any OpenSRS policy or regulation as
> amended from time to time... TUCOWS shall have the right to
> suspend RSP's
> access to OpenSRS pending the cure of such breach to the reasonable
> satisfaction of TUCOWS. Failure of RSP to remedy its practices to the
> satisfaction of TUCOWS within a reasonable period of time
> shall entitle
> TUCOWS to immediate termination of this Agreement."
>
> ------------------------------------
> Robert L Mathews, Tiger Technologies
>