The last one we attempted timed out early yesterday morning (Wednesday) so that was about 5 days. It had only been initiated on Friday evening. I thought the transfers timed out after 7-10 days. Not that I'm complaining really, I'm happy they have shortened it. I think I'd be worried if they have not received anything from Netsol by now.
However, here is my whine about how 'well' things work at Netsol. I'm still waiting to see if this domain gets transferred after two attempts. After the second declined transfer yesterday, I phoned the regular toll free number at NetSol and was told (repeatedly) there was no way the domain would be transferred since it was less than 30 days to expire and it's right in their policy that you have to transfer it before 30 days before expiry. I told them that should not apply to this domain since it was registered 3 years ago and that policy didn't exist. Finally, I insisted on speaking to the supervisor but I waited on hold for 15 minutes and was then disconnected! I then tried to use the Feedback form from the 'contact us' page. All I got was an error when I tried to submit it. Needless to say I was getting rather frustrated at this point. I got a number for their "Customer Advocacy" dept. and spoke to someone who said I was correct, there was no 30 day rule for the domain I was trying to transfer. I thought that the client had perhaps received a notice he had not replied to so I disconnected and tried to reach him. After he said he had responded to all of their requests, I again phoned this morning and got someone who seems very helpful in the same department. He manually emailed my client and said that once he had heard back from him, he would put the transfer through. Crossing my fingers that it goes through this time. I just can't believe this kind of thing goes on. While waiting for this transfer, I've been successful in transferring other domains from 3 other registrars without a hitch and in a matter of days, not weeks. Good luck with your domain transfers! Heather `````````````````````````````````````````````` Heather Peel http://thenetnow.com "Never let a computer know you're in a hurry." -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Lists Sent: Thursday, October 03, 2002 10:20 AM To: [EMAIL PROTECTED] Subject: Final word on NetSol transfer outs? How long has it been taking lately for the customer to receive their transfer away confirmation? Registry request date is almost 36 hours ago. Should I be worried? Is there a way to resend? This domain had a 'no.valid.email', but he changed that before we resubmitted, at least it shows changed in their public WHOIS. Will that still be a problem for us? Jo Shea
