Ok.... I have news :) 1) All indications are that "Low Credit Notification" emails are going through ok (we've checked various scenarios, from specific to random resellers, and all emails that our system thinks it sent has a corresponding entry in the mail logs stating the remote MTA received). We're still digging on this one, but there doesn't seem to be anything wrong internally in this regard.
2) "Transfer Declination" notices are NOT going out. We did a change to our transfer notification sub-system earlier this month (behind the scenes, reacting to a change in registry notification) and forgot one part. The "Transfer Declined" trigger was not enabled. That's being done now, and we apologize for any inconvenience this may have caused. A general announcement will be sent later today onthis issue. We're still looking at all our mailing sub-systems to ensure there isn't any other glitches. Thus far the news is good and there does not seem to be any other problems. Please continue to send any evidence as it relates to issue #1 and know that #2 will be fixed today (or early tomorrow). Your feedback, as always, is much appreciated. As E. Raymond says - "Many eyes..." Charles Daminato OpenSRS Product Manager Tucows Inc. - [EMAIL PROTECTED] > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:owner-discuss-list@;opensrs.org]On Behalf Of Charles Daminato > Sent: October 28, 2002 9:28 AM > To: Josh Levine; discuss-list > Subject: RE: missing emails > > > Yes, please send ALL evidence to support. I'm looking into this > internally > as well. > > The more data we get from you guys, the better we'll be able to track down > the issue. > > Thanks. (anyone know if we've been put in an RBL?) > > Charles Daminato > OpenSRS Product Manager > Tucows Inc. - [EMAIL PROTECTED] > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:owner-discuss-list@;opensrs.org]On Behalf Of Josh Levine > > Sent: October 27, 2002 1:20 PM > > To: discuss-list > > Subject: Re: missing emails > > > > > > Well, I was half hoping it was just me - now I have to worry that my > > cutomers are getting the renewal notifications as well... > > > > If you could all send the details of your missed emails to support, it > > might help them track down the problem (or convince them that there is a > > problem to begin with). > > > > I'll post again if I find out anything new, > > Josh Levine > > > > John Keegan wrote: > > > > > > Yes, I know that recently I have missed at least one low credit > > notification > > > and 3 transfer failure notifications... > > > > > > -- > > > John Keegan > > > [EMAIL PROTECTED] > > > http://RackShare.com > > > > > > > From: "Mike Allen" <[EMAIL PROTECTED]> > > > > Organization: 4CheapDomains.Net > > > > Reply-To: "Mike Allen" <[EMAIL PROTECTED]> > > > > Date: Sun, 27 Oct 2002 02:55:16 -0500 > > > > To: "Josh Levine" <[EMAIL PROTECTED]>, "discuss-list" > > > > <[EMAIL PROTECTED]> > > > > Subject: Re: missing emails > > > > > > > >> In the last week or so, have any of you have noticed that > you haven't > > > >> been receiving random emails from OpenSRS? So far, I've > > discovered that > > > >> I haven't received a handful of registration and transfer > > notifications, > > > >> two low credit notifications, and a transfer failure notification. >
