I have found a number of problems now 1) If the email address is invalid (I actually put the fax number in as all the other entry pages are formatted phone number then fax number and I was not reading what was there) These orders failing at the client side and going to pending in the RWI but the order detail was not being attached, so even though I can correct the contact details for the user I can not then submit the order. This is the cause of the "Order contains no active order items" error.
2) I am entering United Kingdom in my coutry but this is being converted to Great Britain in the contact details. This is wrong. If I had choosen Great Britain as my country it should have been converted to United Kingdom. The ISO assignment for the United Kingdom is (incorrectly) defined as GB. The correct legal entity is the United Kingdom not Great Britain. Great Britain includes the Isle of Man and the Channel Islands which have their own governments. 3) I get "Failed to create order: Cannot fulfill order." at the client side but in the RWI I get:- 28-NOV-2002 11:52:21 Certificate request has being sent to supplier 28-NOV-2002 11:52:22 Supplier rejected the request 28-NOV-2002 11:52:22 Certificate request not accepted by supplier I assume that this means that the CSR has a problem but the error handling needs fixing-up in the client for this. In the RWI these orders are then flagged as Cancelled - shouldn't they be rejected ? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Rob Macleod Sent: 28 November 2002 15:32 To: Bruce Martin; [EMAIL PROTECTED] Subject: RE: New Cert Problems I am getting the same error -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Bruce Martin Sent: 28 November 2002 13:38 To: [EMAIL PROTECTED] Subject: New Cert Problems Hi All, When trying to register for a TrueSSL certificate. I get the following error: Error The error which occurred was: Failed to create order: Order contains no active order items Any ideas? I have had confirmation that my test account has been enabled for certs. Thanks, Bruce
