and some more ..... The Edit button does not allow you to change the certificate type or when using QuickSSL or QuickSSL Premium the domain name.
I have the setting turned on to email me when orders fail and go to pending but I am not receieving an email when this happens with the certificates. I finally got one order to go through. I then received an email from GeoTrust instructing me to go to a GeoTrust branded site, complete with "Buy Now" options, to approve the cert and then another GeoTrust email when the cert is issued. Is this going to remain like this or are we going to have a more reseller friendly option ? Now that the order is Completed and shows as such in the order summary but if I go into the detail of the order ID it shows that it is still in progress. The OrderID contains 1 ItemID which shows as Complete. If I use the RWI I cannot add an item and process it, I have to save it to pending then process the order on a seperate page. If I add multiple item via the RWI then cancel them I have to cancel them individiually, I cannot cancel an entire order. If I add multiple item via the RWI then cancel some of them when I submit the order the cancelled orders and processed and fail ! Error (200) when processing item ID #824: Request completed successfully Error (200) when processing item ID #825: Request completed successfully Error (200) when processing item ID #826: Request completed successfully Wildcard certifactes do not appear to work at all:- Error (9007) when processing item ID #827: Order request failed: Error Submitting Order. Invalid Field: OrderParameters, CSR Problem: Field ''isAssumedWildCard'' does not match the CSR (-2006): OrderParameters, CSR Cannot fulfill order. As only one certificate can be ordered at a time the whole OrderID and ItemID setup seems unwieldly, excessively confusing and unnecessary. There are no configuration option for me to receive email when an order is placed etc - when are these options going to be available ? All in all this is not very impressive - It reminds me of my old school reports "..could do much better..." -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Rob Macleod Sent: 28 November 2002 15:32 To: Bruce Martin; [EMAIL PROTECTED] Subject: RE: New Cert Problems I am getting the same error -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Bruce Martin Sent: 28 November 2002 13:38 To: [EMAIL PROTECTED] Subject: New Cert Problems Hi All, When trying to register for a TrueSSL certificate. I get the following error: Error The error which occurred was: Failed to create order: Order contains no active order items Any ideas? I have had confirmation that my test account has been enabled for certs. Thanks, Bruce
