Hi Michael 1- On the first issue, do you include yourself as one of the contacts on the cert? Tech for eg? Geotrust has no visibility into the actual reseller for the cert, but we could instigate a business process that if you include a term like (Reseller) or something behind your contact, that they firstly go after that. What do you think? 2-I'll talk to Geotrust about getting their support team to stop "spamming".
Let me know, Kim Phelan -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Michael J. Masin Sent: Thursday, December 19, 2002 4:04 PM To: [EMAIL PROTECTED] Subject: Text in GeoTrust email message The following text snippet was at the end of an email message sent from GeoTrust Support to a client (the message was sent because an approval email wasn't replied to.) I'd prefer that: 1. GeoTrust hollers at me, not the client, when an approval message hasn't been answered, and, 2. that GeoTrust messages don't discuss prices or upsell. (I know the information is on the GeoTrust web site but...) >Try our QuickSSL Premium certificate: 128 bit/fast turnaround/only $199! >Secure your web site + get our True Site identity solution for only $249! >Get a Wildcard certificate for only $599! >Learn more about GeoTrust at http://www.geotrust.com. >Need client certificates NOW? True Credentials Express! >Secure Email (S/MIME), and client authentication certificates. > From start to deployment in minutes for less than $500! > >Learn more: http://www.geotrust.com/truecredentials_exp m2 -- Michael J. Masin 800-984-9451 (US) +1 646-485-4239 (Int'l)
