Although we had an email delivery problem last week, it is vital to point out that the system that supports our Domain Registration email processes is completely isolated from the infrastructure we have built specifically for our new email product. These infrastructures differ significantly in many respects.
Domain Registration E-mail System ================================ This system is designed as a "Mail Cannon" for sending a large volume of email to our Registrants and Resellers. Some key details about this system : -this system is completely isolated from our E-Mail Service infrastructure. -used solely for outbound mail delivery in relation to domain transactions ; there is no incoming mail to these servers. -on a daily basis we average successful delivery of 12,000 messages between 11:00 PM and 1:00 AM ; it is designed to deliver outgoing email sequentially rather than in parallel. -runs an enhanced version of Sendmail. -deployed in a single server environment whose content is provided by multiple application servers. Due to last week's delivery problems, we have significantly modified how messages are handled in the Sendmail queue and have verified that the delivery performance has increased significantly. Tucows EMail Service ==================== This system is specifically designed to support a large volume of email accounts. Some key details about this system : -Tucows Corporate email uses our new E-Mail system as the exclusive mail service provider. -deployed in a multi-server environment. -runs a commercial email application that supports a multi-server environment, clustered and fully redundant. -business processes, service & features are in active development. I hope this clarifies things a little. Although I can see your concern from the outside looking in I have to assure you we are providing a high end email product at a bargain considering some of the services we provide without limitation. If you are interested in hearing more about our service, please go to http://resellers.tucows.com/opensrs/e-mail/webcast to sign up for the Webinar we are doing Wednesday February 19th (Yes, that's the day after tomorrow! :) at 1PM Eastern Standard Time. It is FREE, so there is NO reason why everyone shouldn't attend who is not busy. Yes that is a gratuitous guilt trip I am throwing, hey, we worked very hard on it! ;) Thanks, Peter Ejtel Sales Manager Tucows Inc. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Jim McAtee Sent: Monday, February 17, 2003 4:06 PM To: [EMAIL PROTECTED] Subject: Re: OpenSRS Live Reseller Update [.com/.net & .name] - 13/02/03 ----- Original Message ----- From: "R. Peter Ejtel" <[EMAIL PROTECTED]> To: "Swerve" <[EMAIL PROTECTED]>; "Marc Schneiders" <[EMAIL PROTECTED]>; "Ross Wm. Rader" <[EMAIL PROTECTED]> Cc: "'Discuss List'" <[EMAIL PROTECTED]> Sent: Monday, February 17, 2003 12:41 PM Subject: RE: OpenSRS Live Reseller Update [.com/.net & .name] - 13/02/03 > This week we are starting a weekly conference service to discuss major > issues and research we have put together on reseller related topics. This > week we will be discussing our new Email service and why you should offer it > and/or seriously consider outsourcing this service to Tucows. I will do a > follow up email to the list this afternoon as an invitation to all > interested. Weren't you guys the ones with more than 17,000 outgoing messages in your mail queue just last week, so that retrieving a simple password took several hours? You're going to have to come up with one heck of a list of reasons to trust email to Tucows.
