On Thu, 2003-06-05 at 12:10, JB wrote: > Forgive me for wading in on this but I can't resist. > > Domainwiz, you can get these types of services from almost *ANY* > registrar.
Tucows is the leading wholesale registrar, and the major supplier of wholesale domain name registration services to the domain reseller community. > I'll admit that when Tucows started offering them I was a little > bothered but hey, things change. > > The technology barrier is being lowerd, deal with it. Gandi has been > offering these very services for on 12.00 per domain name foe a couple > of years now. > > Customer service, customer service, customer service... The point is that should my dollars go to support a registrar who is creating competition for our company and acting in a fashion that will cause a direct impact to their higher end customers? When you add in the lack of competitive pricing, and the fact that they gave us all implied assurances that this wouldn't happen, while trying to placate us and keep us as customers so they could continue to enjoy our revenue....someone give me a reason why the better resellers should consider Tucows. Statistically we have little need for support from them. I am sure most of the better resellers are about the same. You obviously feel that you should just go with the flow, and let the revenue you send Tucows way support these types of movements. That is your choice, and your right to say you will do that publicly. As it is mine to say the opposite, and explain why. Tucows will then need to take the two viewpoints and decide how they will respond. I have no doubt that they will go ahead with the service offering. Tucows has shown in the past year that they have changed such that these issues are no longer important to them. Elliot is good at playing coy when it suits him, trying to insist that this movement is good for all resellers. Insisting that if he could just explain it better we'd all agree with him. That is simply not true. We understand the points he's making, and we are saying that they simply do not apply in the wide fashion he wants everyone to believe they do so he can justify the movement in this direction after doing everything short of specifically promising they wouldn't when they were told a couple years ago that a movement like this would mean a departure of major resellers. Like Paul said in an earlier email, "If I make my services generic, I reduce their relative value." This is why we do not use OpenSRS generic stock scripts, and why we developed our own suite of services, because we were not a "generic" OpenSRS reseller, and that is how we differentiated ourselves, and justified our customers' decisions to choose us for their domain registration business. By making these services "generic" Tucows devalues our business. You say other registrars offer these services, but they do not have the impact that Tucows offering them will have on the market. I know they will lose our business over this. I also know from email exchanges asking about what providers we have hedged with that others are considering or have decided the same should Tucows go through with this. They have to decide if they want to go that route with that in mind, and the only way they can know that is if we tell them that, here on the community forum, the primary open channel for discussion. Can a company who has lost 70% (more?) of their stock value over the last 2 years since their merger with a publicly traded company really afford to do that? I guess we will see. -- domainwhiz <[EMAIL PROTECTED]>
