On Jan 7, 2004, at 1:20 AM, Roger B.A. Klorese wrote:


Jeremy Kinsey wrote:
1. The email to send to is not valid, so again, there is no way I know of other than having them log in. (believe me, explaining the process for rectifying this is bordering on impossible so I have not even brought it up.)

I'd strongly suggest that you insert into your ToS that if they don't maintain current contact information you willnot assist in any activity. Of course, hindsight is 20-20.

I'm really not worried about it..
We are tooooo expensive at $12 per domain, according to him... Of course anything less than that and I would have to pay my customers to register domains.

Well, you *are* pocketing $6 per domain, while some are swallowing the entire cost. Of course, it sounds like that's about $0.20/support-hour...



I'm not sure I agree with your math here.. If that were the case, then I would actually be willing to help.





Regards, Jeremy Anthony Kinsey e-mail: [EMAIL PROTECTED] ________________________________________________________ Bella Mia, Inc. www.mia.net 401 Host Drive www.dslone.com Lake Geneva, WI. 53147 www.hostdrive.com Phone: (262)248-6759 www.bella-mia.com Fax: (262)248-6959 www.thednsplace.com



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