Hi *, On Thu, Nov 3, 2011 at 12:19 PM, Florian Effenberger <flo...@documentfoundation.org> wrote: > Ken Springer wrote on 2011-11-02 22:48: >> >> If you prefer your help system to be a forum, that's available through >> the Nabble interface and Gmane. > > sadly, Nabble is not seen as forum at all.
Yes, because it is none. > I don't know why, but many - > especially novice - users have complained and do not use Nabble. You cannot move threads to other topics, you cannot edit messages afterwards, you cannot delete posts, you cannot mark posts as sticky or "resolved", etc. All those features are considerably useful when used properly, but from my experience too many clueless people join forums, and the same old questions get posted over and over again, people don't make use of those additional features and in the end it is used as a mailinglist with reduced functionality. If LO is going to have an own forum, then there shall be a bunch of moderators that are to ensure to keep the different topics organized, ensure that a certain level of posting discipline is respected, make sure that the repeated questions or spam-posts to just put an older topic further up the list are kept to a minimum. Forum-Sheriffs if you want to use a loaded term. This is where I see the biggest problem. You need to have a big number of dedicated people who clean up the mess that the mass of regular users create to keep a forum usable. And I'm not sure that a new forum will have those people. In former times, when you had a technical problem, you would use your search-engine of choice and after browsing through 5 or 6 links, you would get your answer. Nowadays, you get thousands of hits, many to forums where the same question is posted to a sh*tload of different forums, full of "I have the same problem" style posts but with no answer. Or the answer is "solved by using different hardware/software" instead. And the best of all are those are the "fixed the problem, topic can be closed" style posts (don't even bother to tell others how you fixed that problem). And of course then there is the forum-post signature spam when looking for info regarding a specific hardware or similar, people put a big list of stuff they once owned to all of their posts, rendering any search useless as all irrelevant posts are returned just because the term appears in the signature in every post/thread the user does post. My fear is that the same will happen to any newly created Forum when there is already a big userbase. And as you might have noticed, I'm not a big fan of forums. I'm actually only using one forum, one that one is tightly scoped. And my aversion against forums is not the technology, but rather what the people make of it. As long as it has a sane mail-notification/subscription system and doesn't force me to visit a webpage and hunt for replies myself, I would be fine. Replying to topics via mail would be a great plus though. - But I am not aware of any of the big forum-software that would support this. ciao Christian -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.documentfoundation.org/www/discuss/ All messages sent to this list will be publicly archived and cannot be deleted
