> Recently a number of open source projects including the Mozilla > Foundation, Songbird, and Miro have switched to using a customer support > service called Get Satisfaction. Get Satisfaction's core code is > largely proprietary software. > > How much of a problem is it for open source projects to use a > proprietary customer support system?
Beyond the idealist concept that all software should be opensource, how is this an issue at all? GS is a good service that does its job well and has a great team behind it. I see no reason not to support their service. Very few web services are open source - we applaud those that are, but we don't boycott those that aren't. -- - Stephen Paul Weber (Singpolyma) Web: http://singpolyma.net/ Twitter: http://twitter.com/singpolyma IM: [EMAIL PROTECTED] _______________________________________________ Discuss mailing list [email protected] http://freeculture.org/cgi-bin/mailman/listinfo/discuss
