Hi Will Parker: > Hope these suggestion helps, anyway. > Thanks for attempting to educate an apparently foolish person who should > know better than ignoring the user, but that's someone further up the > management tree.
Sorry for hearing this ( also sorry for me not understand you in this SO hard condition ), as you say, you even haven't a copy of the kiosk in the office to playing with ( so you at least can fight for get one to play with/ or just go for the real machine to play with it , and also play as the REAL use you self, to get feeling about user's context). Also the competitor's study can help you at this case. As you know the important thing is to empathy with the future user. the above may help you ( I guess some guy will follow to come up other ideas about the problem). Cheers & Best to you. -- Jarod -- IxD for better life style. http://jarodtang.blogspot.com ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] List Guidelines ............ http://beta.ixda.org/guidelines List Help .................. http://beta.ixda.org/help Unsubscribe ................ http://beta.ixda.org/unsubscribe Questions .................. [EMAIL PROTECTED] Home ....................... http://beta.ixda.org
