Holtzblatt's Rapid Contextual Design process is basically a clarified definition of most processes; but especially in the context of software.
>>We are thinking of doing contextual inquiry to understand the decision process customers go through If I understand correctly, you want to apply her framework for software purchase decision-making? What this framework would yield is representations of the various solutions a buyer would be pitched with. In addition you would have to do the usual SWOT analysis and other decision analysis techniques. Start with Wikipedia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://gamma.ixda.org/discuss?post=22890 ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
