I am in the process of designing a support forum for a software product. The
goal is to make it as easy as possible to ask a question. Ideally I'd like
to do away with the need to login all together, but it also needs to be Spam
resistant.

 

I've looked a little into the CAPTCHA (Completely Automated Public Turing
Test to Tell Computers and Humans Apart) method, better known as the
"distorted text method", but questions have been raised about both its
accessibility and effectiveness. 

 

There is the option of sending an activation email. However, this adds
several steps for the user and is not without its own issues (Spam filters
etc.)

 

Does anyone have any thoughts on the best method to confirm a user is human?
Maybe a third option I haven't thought of?

 

Cheers,

Chris

 

Some links on CAPTCHA

http://en.wikipedia.org/wiki/Captcha

http://www.w3.org/TR/turingtest/

 

 

 

 

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