I thought of that, too...having to remember or copy/paste a license key might be a PITA for folks, so maybe the software could provide a simpler "key" just to serve as a simple passcode to support options. Something you could embed for freeware users as well, like "Your license key is: XYZ123456456789, Your support key is: Pink Twinkies"...
Just a thought... -----Original Message----- From: Chris Maissan [mailto:[EMAIL PROTECTED] On Behalf Of Chris Maissan Sent: Friday, November 30, 2007 9:16 AM To: 'Bryan Minihan'; 'Matthew Nish-Lapidus' Cc: [EMAIL PROTECTED] Subject: RE: [IxDA Discuss] Verifying a user is human I had thought about asking for the license key when posting, but don't want to alienate users of the freeware version (a.k.a. potential paying customers). I also imagine it being a pain having to look up your license key each time you wanted to make a post. This is something we may reconsider if there is such a volume of questions from freeware users that we can't keep up. Chris -----Original Message----- From: Bryan Minihan [mailto:[EMAIL PROTECTED] Sent: Thursday, November 29, 2007 8:10 PM To: 'Matthew Nish-Lapidus'; 'Chris Maissan' Cc: [EMAIL PROTECTED] Subject: RE: [IxDA Discuss] Verifying a user is human Also, if it's a support forum for a software application, you could provide the "key" for submitting support requests inside the software, or the ability to do so (in the form of a button or link). Folks who come to the site outside the software may have to suffer a login, but those coming from your software would have a free ride, so to speak. Bryan http://www.bryanminihan.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matthew Nish-Lapidus Sent: Thursday, November 29, 2007 7:34 PM To: Chris Maissan Cc: [EMAIL PROTECTED] Subject: Re: [IxDA Discuss] Verifying a user is human Hi, CAPTCHA done right is very effective, and can be accessible as well. I suggest taking a look at the reCAPTCHA project (http://recaptcha.net/), they have an audio version available as well, and it contributes back to the Internet Archive project, always a worthy cause. There was just a great article on a blog about CAPTCHA's, but I can't remember which one right now.. when I find it I'll make sure to send it back to the list. Matt. On Nov 29, 2007 10:18 AM, Chris Maissan <[EMAIL PROTECTED]> wrote: > I am in the process of designing a support forum for a software product. The > goal is to make it as easy as possible to ask a question. Ideally I'd like > to do away with the need to login all together, but it also needs to be Spam > resistant. -- Matt Nish-Lapidus email/gtalk: [EMAIL PROTECTED] ++ LinkedIn: http://www.linkedin.com/in/mattnl Home: http://www.nishlapidus.com ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.16.10/1159 - Release Date: 11/29/2007 11:10 AM ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
