Thanks for the comments about the form (https://www.net-apotek.no/site/shop/register.html). Caroline, nods to your efforts at understanding Norwegian :-). I'll make a quick attempt at answering your points:
There is definitely an issue with the telephone number. It's supposed to be validated as 'not empty' but I suspect it's checking for 8 characters. As you said obviously the explanation and error message don't make that clear. This didn't come up as an issue in user tests as the site is only for Norwegian residents (this is mentioned in a few places). I would like the validation to check for anything less than 8 characters and flag it... I hate forms that want a specific number of digits! Given this is a localised site, has anyone ever had problems with allowing more numbers than is strictly necessary in a phone number field? The 'Medlem' section is for input of the users' customer loyalty card details should they be a member. The image is of the card, the text explains how you become a loyalty card member (this has to be done in-store) and how you can add your details to your site profile at a later date. The first checkbox is to receive the members newsletter by e-mail (currently it's on paper). The second checkbox is for non-members who would like to receive an info pack by snail mail on how to become a member. Third box is Terms & Conditions. I went for left alignment because of the amount of text next to the checkboxes, but I think you make an interesting point about aligning them with the fields above. Might be good to see it done that way and worded slightly differently. No issues came up in testing but since the first 2 aren't required fields it's hard to know if real users have a problem with them. The membership number is verified together with the user's name with a third party, so I suspect that is why you got the error - that is one of the individual cases that needs it's own explanation as opposed to the highlighted label the rest of the form uses As for the layout I choose, there were a few reasons: - I was concerned about page length if I put labels above fields. The main column is quite narrow and I didn't think it worked trying to save page length by making the main column into two cols - I considered aligning the labels to the right so they were flush against the field but I wasn't sure about this and I didn't think the user testing group was big enough to gather specifics (does anyone else have thoughts on displaying forms this way?) SO.... I decided on the current layout using the light grey dotted line to create a visual link between label and field, and I kept the gap between the left and right columns as small as possible considering users might increase font sizes. The site is currently being redone and one of the changes is an increased screen width so I might have a play with label placement, but I always feel funny about forms with 2 columns of input fields - as a user I really just prefer one column. I wish the user test group was big enough to try two columns and see if there was a change in completion times! If anyone has test results on this I would love to hear about it :-) Carolynn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=24099 ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
