Great topic, Martin.  From the early 1980s on, I've known a few
really great Interaction Designers that had been, and still were,
Technical Writers.  I think Robert brings up one of the reasons
writers can make great Interaction Designers - their storytelling and
narrative skills.  I've also met filmmakers that were really good at
Interaction Design.

Probably because I was educated as a broad-based Designer (graphic,
communication, product, environmental), the idea of maintaining a
portfolio of my development work, (ideation, drafting, developmental
storyboards, flows, prototypes), and extensive final outcome
documentation was always stressed as a key part of one's work.  From
the very beginning of my career, my ever-growing portfolio was always
how I leveraged bigger, more complex, and more diverse projects.

I've always favored organizing and binding my work.  Most of my
projects have yielded several 1" - 2" bound books, which I've
created laminated covers for.  With these I'm able to present whole
projects from ideation through iterative development and refinement,
and the final specification documents (flows, screens, resources,
etc.), and the resulting products and/or software that was
built/implemented.  Over time, this can become quite a collection.

I have a few snapshots from some of these many projects collected
here:

http://www.orbitnet.com/iasummit2005/iasummit2005.html

When going to meet a potential client, I generally will bring along a
collection of project documentation that may be similar or
complimentary in nature to the field of the potential project. 
Clients can then better see the whole process, scope, and complexity
of what goes into Interaction Design.  They can see the flows and
interrelational architecture of function and usage, and most
importantly (I feel) - the great differences and diversity that
exists between different types of products, software, and systems. 
They can see that every project is unique, and has unique needs,
patterns, and paths to successful solutions.  Being able to show
this, more than anything I could ever say about my philosophy or
processes, has led to my being able to successfully sell my design
consulting across a wide range of projects.

I would strongly encourage all designers, and particularly young
designers to begin putting in that extra time to document your work,
processes, iterations, and outcomes.  It will provide more respect
and confidence among those who could use your services than anything
else.  And it will also serve as examples for you to draw on in the
future, as well as your collaborators, your colleagues, and the field
as a whole.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=25702


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